FAQs
𝐏𝐫𝐨𝐝𝐮𝐜𝐭𝐬 | 𝐏𝐚𝐲𝐦𝐞𝐧𝐭 | 𝐑𝐞𝐟𝐮𝐧𝐝, 𝐂𝐚𝐧𝐜𝐞𝐥𝐥𝐚𝐭𝐢𝐨𝐧𝐬 & 𝐄𝐱𝐜𝐡𝐚𝐧𝐠𝐞 𝐏𝐨𝐥𝐢𝐜𝐲
Products
- Are your items authentic? Yes, Our products are 100% Authentic as our products are either purchased directly from the HQ or appointed agents.
- Can I reserve the item(s)? Unfortunately no, unless item is fully paid.
Payment
- What are your payment method(s)? Credit Card, Paynow & Atome Pay [We will require payment within 24 hours if you opted for PayNow otherwise orders will be voided.]
Refund, Cancellations & Exchange Policy
- Can I cancel my order(s)? Yes, as long as you have not made any payment.
- Can I exchange my item(s)? Yes you can, as long as the item and price tag is still intact. [Note: You will need to come down to our office for an exchange.]
- Can I refund my item(s)? No refunds are allowed.